1
How to find and order a part
- Enter the brand and article number in the search bar on the home page — e.g. "Toyota 04465-33450".
- If the article number is shared by multiple manufacturers, pick the right brand from the list.
- On the product page, choose an offer by price, lead time or warehouse — click Add to cart.
- Place the order: enter your name, phone number and delivery address. A manager will confirm the details.
- After payment your order appears in your account, where you can track its status.
2
Order statuses
- Paid — order accepted, payment received.
- Awaiting stock — item is on order, waiting for it to arrive from the supplier.
- Being packed — item is at our warehouse, we are assembling your shipment.
- Shipped — handed to the carrier; tracking number sent to your email.
- Delivered — order received.
3
Frequently asked questions
- How do I confirm the part fits my car? — Check the Fitment block on the product page (makes, models, years). If in doubt, write to us.
- Can I order without registering? — Yes, no account is needed for a retail order.
- Where can I check my order status? — In your account under Orders, or via the tracking number with the carrier.
- How do I become a wholesale partner? — Click Wholesale in the header and submit a request. A manager will reply within one business day.
- What if the part doesn't fit? — Email orders@partoza.com within 30 days. See our Returns & exchanges page for conditions.
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Contact us
- Email: orders@partoza.com — we respond promptly.
- Support is available 24/7.
- Wholesale clients get a dedicated account manager after wholesale access is activated.